This page explains in plain English how your personal data is collected on jacks, how securely it is stored, and the circumstances in which it may be used.
The principles we strictly follow to protect your information
All your data and transactions on Jacks are protected by 256-bit SSL encryption — the same standard used in banking and military communications. No outside party can access your data.
Jacks never sells your personal information to any third party. Sharing data with advertisers or data brokers is strictly prohibited — that is our core commitment.
You have the full right to view, correct, and request deletion of your own data. Jacks respects these rights and processes any request within 30 days.
Only the information necessary to provide our services is collected — nothing more. Requesting unnecessary data is not our practice. Data minimization is a core principle at Jacks.
Your data is stored in secure data centers subject to regular security audits. Server access is strictly limited and governed by a rigorous authorization process.
If a security incident occurs that affects your data, you will be notified within the legally required timeframe. Maintaining transparency is our commitment.
Only what is necessary to provide the service
Full name, date of birth, national ID number. Required for registration and identity verification.
Email address and mobile number. Used for account verification, notifications, and support.
Mobile banking number and transaction history. Used for payout processing and fraud prevention.
Betting history, game activity logs, and platform usage data. Used to improve our services.
IP address, browser type, device information, and cookies. Used to enhance security and improve your experience.
Approximate geographic location (derived from IP). Used to verify geographic restrictions and deliver services.
By using Jacks, you are considered to have agreed to this Privacy Policy. Any changes to the policy will be updated on this page. For more details, Terms & Conditions Read.
Jacks (jacks.bio) places the highest priority on its members' privacy. This Privacy Policy explains what information Jacks collects, how it is used, with whom it is shared, and what rights you have over your data.
This policy applies to the Jacks website, mobile site, and any associated services. By creating an account, accessing the site, or using any of our services, you are considered to have read and agreed to this Privacy Policy.
Who This Applies To: This policy applies to all registered members, guest users, and anyone who visits jacks.bio.
Jacks is especially mindful of its users in Bangladesh and is committed to respecting local privacy expectations. We follow internationally recognized best practices to keep your data safe and secure.
Information you provide when registering and using jacks:
The following technical information is collected automatically while you use Jacks:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Network Information | IP Address, ISP | Security Verification |
| Device Information | Model, OS, Browser | Experience Improvement |
| Usage History | Page Visits, Time Spent | Service Improvement |
| Cookie Data | Session Cookies, Preferences | Remembering Login & Preferences |
| Transaction Logs | Bets, Wins & Deposits | Accounting & Dispute Resolution |
Password Protection: Jacks never stores your password in plain text. It is stored exclusively using one-way encryption (hashing), meaning even Jacks staff cannot access your password.
Jacks uses your data only for legitimate purposes. Each use is clearly outlined below:
Unsubscribe from Promotional Emails: You may opt out of marketing notifications at any time via your account settings or by emailing support@jacks.bio. Please note that transactional and security-related notifications cannot be disabled.
If jacks makes an automated decision using your data (such as restricting your account), you have the right to request a human review of that decision.
Jacks does not sell your data. However, in certain circumstances, limited information may need to be shared with trusted third parties:
Jacks works with select technology partners — such as payment processors, cloud service providers, and security software vendors — to operate its services. These partners work under strict confidentiality agreements and can only access data for their designated purposes.
Government Authorities: We may be required to disclose certain information in response to a court order, government investigation, or legal obligation. Where possible, you will be notified in advance.
Jacks is legally obligated to report to the relevant authorities if there is reasonable suspicion of money laundering, fraud, or other illegal activity. Limited data may be shared with industry-standard fraud detection services.
Jacks does not store your data indefinitely. A specific retention policy applies to each type of information:
Data Deletion Request: You may request the deletion of data that falls outside legal retention requirements. However, data tied to active financial obligations cannot be removed.
Jacks uses industry-leading security technologies and practices to keep your data safe:
Your Responsibilities: Account security beyond what jacks provides is your responsibility. Never share your password, and always log out after using an unfamiliar device.
In the event of a security breach, jacks will notify affected users within the required timeframe and take all necessary action.
Jacks respects your full ownership of your personal data. You may exercise the following rights at any time:
You can request to know what information Jacks holds about you.
You may request corrections to any inaccurate or outdated information.
In certain circumstances, you may request that your data be erased.
You may request that the use of your data be restricted to specific purposes.
You can request a copy of your data in a machine-readable format.
You may object to the processing of your data for specific purposes.
To exercise these rights, email us at support@jacks.bio. Jacks typically responds within 30 days. For complex requests, an additional 60 days may be needed, but you will be notified in advance.
Limitations: Certain data cannot be deleted due to legal obligations. For example, transaction records must be retained for a specified period under financial regulations.
Jacks uses cookies and similar technologies that are necessary for the normal operation of the website. Cookies are small text files stored in your browser.
Cookie Controls: You can disable non-essential cookies through your browser settings. Note that turning off certain cookies may affect some features of the site.
Jacks does not use third-party advertising cookies. Your browsing history is never used to serve ads on other sites.
Jacks services are strictly for users aged 18 and above. We do not knowingly collect or store any information from minors.
If a minor has accidentally created an account, their parent or guardian should contact support@jacks.bio. The account and all associated data will be promptly deleted.
Age Verification: If there is any doubt, Jacks may request documentation to verify the age of any account. Failure to verify will result in account closure, and any valid balance — excluding bonuses — will be returned.
For any privacy-related questions, requests, or complaints, please contact us:
Email: support@jacks.bio
Response within 30 days
Live Chat: jacks.bio
24/7 Instant Support
For privacy-related complaints, please provide full details. Jacks takes every complaint seriously and is committed to resolving issues promptly.
This Privacy Policy may be updated from time to time. For any significant changes, a notification will be sent to your registered email address. The latest version will always be available on this page.
Questions About Match Odds & Betting Records
To learn more about this Privacy Policy, please contact our Terms & Conditions & Responsible Gaming Read the page. For any questions, Help Centre Visit.
Your privacy is fully protected at jacks. Register now and claim your 150% Welcome Bonus.