Please read these Terms & Conditions carefully before using Jacks. Everything you need to know about accounts, betting, payouts, bonuses, and responsible gaming is clearly set out here.
Key Points to Know Before Reading the Full Details
Each individual may hold only one Jacks account. Creating multiple accounts may result in both accounts being suspended and any winnings being forfeited.
All Jacks services are strictly for users aged 18 and above. Any discrepancy found in age verification will result in immediate account closure.
Deposits and withdrawals must be made using the same payment method. The mobile banking account must be registered in the same name as the Jacks account.
All bonuses are subject to a wagering requirement. Bonus balances cannot be withdrawn directly until the applicable bonus conditions have been met.
In the interest of security, Jacks may request identity verification at any time. Withdrawals may be temporarily placed on hold until satisfactory documentation is provided.
Every member can set their own deposit limit, betting limit, or self-exclusion at any time. These tools are completely free and take effect immediately.
By registering with or using Jacks, you are deemed to have read and fully agreed to these terms and conditions. If you have any questions, Help Centre visit.
These terms and conditions apply to the Jacks platform (jacks.bio) and all services offered under it. From the moment you create an account on Jacks, you are deemed to have agreed to abide by these terms.
In these Terms & Conditions, "Jacks", "we", and "our" refer to the entity operating the Jacks platform. "Member", "user", and "you" refer to any registered or unregistered user.
Important: All Jacks services are intended solely for personal entertainment. Betting for commercial purposes or on behalf of third parties is strictly prohibited.
Jacks reserves the right to update any part of these Terms & Conditions at any time without prior notice. Continuing to use the service after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.
The following requirements must be met to create an account on Jacks:
One Person, One Account: If multiple accounts are found linked to the same person, device, IP address, or payment method, all associated accounts will be closed and all bonuses will be forfeited.
Jacks reserves the right to verify the information provided during registration. A national ID card, passport, or other government-issued document may be requested for verification purposes. Failure to complete verification may result in the account being temporarily or permanently closed.
The following payment methods are currently accepted at Jacks:
| Payment Methods | Minimum Deposit | Maximum Deposit | Processing Time |
|---|---|---|---|
| bKash | ৳200 | ৳50,000 | Instant |
| Nagad | ৳200 | ৳50,000 | Instant |
| Rocket | ৳200 | ৳30,000 | Instant |
Important: The name on the mobile banking account must exactly match the registered name on the Jacks account. Any mismatch will result in the deposit being returned and may cause withdrawals to be held.
Jacks does not charge any deposit fees. However, your mobile banking provider may apply a transaction fee — this is the member's own responsibility. If your deposit does not appear in your Jacks balance within 30 seconds of completion, please contact us via live chat.
The following conditions apply when withdrawing winnings from Jacks:
Withdrawals to biBkash, Nagad, and Rocket are typically processed within 5 to 30 minutes. Larger withdrawals — especially those exceeding ৳1 lakh — may take 1–3 business days due to additional verification requirements.
Identity Verification: Jacks may request identity documents when a large withdrawal is made for the first time or when unusual activity is suspected on an account. This is done solely to protect the member.
If a withdrawal is delayed for any reason, please contact us via email or live chat. Jacks does not withhold legitimate withdrawals without cause — if you believe a withdrawal has been blocked unfairly, you have the right to appeal.
All bets on Jacks are settled in accordance with international Sports Betting standards. If odds change after a bet has been accepted, the odds at the time of acceptance will apply.
Incorrect Odds: Jacks reserves the right to void any bet accepted at odds that were clearly incorrect due to a technical error. In such cases, the original stake will be refunded in full.
If a bet is not confirmed during live betting due to a connectivity issue, it will be considered unplaced. A bet is not final until a confirmation appears on the bet slip.
All bonuses and promotional offers on Jacks are subject to specific terms and conditions. By claiming a bonus, you agree to the terms associated with that bonus.
Wagering: Most bonuses carry a wagering requirement of 3x to 35x. The specific terms for each bonus are listed in its description. Bonus balances cannot be withdrawn until wagering requirements have been fully met.
Jacks reserves the right to modify or cancel any bonus offer at any time. However, the terms of a bonus already claimed will not be changed.
Jacks places the highest priority on protecting the personal information of its members. Our full privacy policy Privacy Policy page.
Account Security: Keep your login credentials strictly confidential. Sharing your password with anyone is prohibited. If you suspect unauthorised access to your account, please Help Center let us know.
Jacks believes gaming should be a form of entertainment, not an addiction. That's why we provide all members with a range of responsible gaming tools, completely free of charge.
To learn more, visit our Responsible Gaming Read through the page. If you feel your gaming is getting out of hand, contact our support team — we're here to help.
Jacks reserves the right to immediately suspend any member's account for any of the following reasons:
Real-Money Balance Refund: If a non-bonus real-money balance remains at the time of account closure, it will be refunded once the investigation is complete. In cases involving bonus-related violations, any bonus balance will be forfeited.
If you have a complaint about any Jacks decision or service, please follow the steps below:
In the event of a dispute over a betting outcome, the official result is final. For cases involving incorrect odds or technical errors, Jacks will conduct its own investigation and issue a final decision.
Jacks reserves the right to update these terms and conditions at any time. For significant changes, notice will be provided via your registered email or through an announcement on the site.
Continued use of the service after any changes take effect will be considered acceptance of the updated terms. If you object to the changes, please stop using the service and withdraw your balance.
For any questions regarding the terms and conditions, please contact us:
Email: support@jacks.bio
Response Within 24 Hours
Live Chat: jacks.bio
24/7, average response time 2 minutes
Help Center: jacks.bio/help-center
Frequently Asked Questions
Responsible Gaming: jacks.bio/responsible-gaming
Gaming Support
Referral & Profile-Related Questions
To learn more about these Terms & Conditions, visit our Privacy Policy & Responsible Gaming page. For any questions, Help Centre visit.
Jacks keeps its rules simple and transparent. Read through everything, register today, and claim your 150% Welcome Bonus.